Tips & Tricks: How to use E-RMA?

The first Tips & Tricks will teach you how to use E-RMA! Using this tool has a lot of benefits:


  • Easy usage from the lookup from an order (click and select)
  • Easy search for an order (serial, UPC, order ref, etc.)
  • Fast response (within one working day) or, where possible, immediate feedback.
  • Track & trace of the status of your RMA (status, if credited, etc.)


Please read more in-depth information in how to use E-RMA.




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Use E-RMA and win!

Since we really believe in making your life easier we recommend using this tool. Therefore we will be rewarding those who know and use the tool. It's as simple as 1+1: use E-RMA in the period from 15/02/2017 to 31/05/2017 and you have a chance of winning tickets to Pairi Daiza!


Terms & Conditions

  • The action runs from 15/02/2017 until 31/05/2017
  • The action is valid for resellers based in Belgium or Luxembourg only for purchases at Ingram Micro bvba.
  • Ingram Micro reserves the right to amend or cancel this promotion without notice
  • The decisions of Ingram Micro in respect of any and all aspects of the promotion will be final and binding.
  • Failure to comply with these terms and conditions; the making of a fraudulent claim will disentitle the customer to the promotion.
  • An incentive is subjected to Belgian Tax Laws. Participating resellers will receive a fiscal note 281.50 for the nominative value of the proportional leisure part of this incentive